Initial discussion with prospects on what is needed? What do they imagine about his solution?
Make broad outline on what is practical & possible?
Many rounds of interaction to fine tune the requirements of the customer.
Once agreed, send proposal with detailed specifications and performance commitment.
When purchase process is completed, we meet again with “Preliminary Design Review" (PDR) so that we are in sync with the customer’s requirement.
After PDR, we go for Critical Design Review (CDR) and final design.
We call customer to see the manufactured system and request for the feedback.
Once Final Design is completed, we go for manufacturing.
Once agreed, we make changes and proceed for delivery.
We visit customer for installation & training. We assure for long term support.